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Planned Amazon Worker Chat App Could Ban Words Like “Slave Labour,” “Pay Rise,” “Grievance” and “Vaccine”

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Amazon will block and flag employee posts on a planned internal messaging app that contain keywords, according to leaked internal company documents reviewed by The Intercept.

These keywords could represent criticisms of Amazon’s working conditions like “slave labour,” “prison,” “plantation,” and “restrooms” – presumably related to reports of Amazon employees relieving themselves in bottles to meet punishing quotas.

An automatic word monitor used by the Amazon worker chat app would also block terms pertaining to labour unions such as “union,” “pay raise,” “grievance,” and “living wage.”  Other banned terms include “this is dumb,” “diversity,” and “vaccine.”

“Our teams are always thinking about new ways to help employees engage with each other,” said Amazon spokesperson Barbara M. Agrait. “This particular program has not been approved yet and may change significantly or even never launch at all.”


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In November 2021, Amazon convened a high-level meeting in which top executives discussed plans to create an internal social media program that would let employees recognise co-workers’ performance with posts called “Shout-Outs.”

Shout-Outs would be part of a game-like rewards system in which employees are awarded virtual stars and badges for activities that “add direct business value.” 

The major goal of the program, Amazon’s head of worldwide consumer business, Dave Clark, said, was to reduce employee attrition by fostering happiness among workers – and also productivity.

But company officials also warned of what they called “the dark side of social media” and decided to actively monitor posts in order to ensure a “positive community.” At the meeting, Clark suggested that the program should resemble an online dating app like Bumble, which allows individuals to engage one on one, rather than a more forum-like platform like Facebook.

Following the meeting, an “auto bad word monitor” was devised. In addition to profanities, the banned terms include many relevant to organised labour, including “union,” “grievance,” “pay raise,” and “compensation.” Other banned keywords include terms like “ethics,” “unfair,” “slave,” “master,” “freedom,” “diversity,” “injustice,” and “fairness.” Even some phrases like “this is concerning” will be banned.

In addition to the automated system, managers will have the authority to flag or suppress any Shout-Outs that they find inappropriate.

A document summarising the program states: “We want to lean towards being restrictive on the content that can be posted to prevent a negative associate experience.”

A pilot program is slated to launch later this month. In addition to slurs and swear words, the planned list includes the following words:

Subsequent to The Intercept first publishing its article, an Amazon spokesperson has claimed that “there are no plans for many of the words [The Intercept is] calling out to be screened. The only kinds of words that may be screened are ones that are offensive or harassing, which is intended to protect our team.” 

Read the full article: Leaked: New Amazon Worker Chat App Would Ban Words Like “Union,” “Restrooms,” “Pay Raise,” And “Plantation”, The Intercept, 4 April 2022

“Offensive” or “harassing” to whom? Amazon top executives?

A search on the internet brings up numerous reports of Amazon’s poor working conditions.  We have listed a sample under “read more.”  It does not require a great leap of the imagination to suspect Amazon will find the terms “slave labour,” “prison,” “plantation,” and “restrooms” offensive and they will remain on the banned list.  Restricting freedom of expression and freedom of speech, in other words, censorship is never benign.

Add to the censorship the Shout-Outs – which sound uncomfortably like a corporate social credit system with employees policing each other – it is unlikely Amazon’s chat app program is intended for “employees to engage with each other” or to “foster happiness.” It will do quite the opposite.

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Watcher Seeker
Watcher Seeker
5 months ago

They use 1 as i and other tactics – “pay r1se” “5lave labour”.

Watcher Seeker
Watcher Seeker
Reply to  Watcher Seeker
5 months ago

That should have been “They will use”.

Turn Around When Possible
Turn Around When Possible
5 months ago

Democracy is dead, the more money you acquire, the more ‘power’ you

can utilize. Politicians are more irrelevant now than ever, as they all have

a price, or have secrets that can be used for blackmail by lobbyists

for multinationals and multi-billionaires

butterballs
butterballs
5 months ago

False flag after false flag. going back decades and presumably longer.
http://mileswmathis.com/tate.pdf

Kallis85
Kallis85
Reply to  butterballs
5 months ago

Democracy is dead, the more money you acquire, the more ‘power’ you
can utilize. Politicians are more irrelevant now than ever, as they all have
a price, or have secrets

Norm
Norm
5 months ago

Part of the data which Google collects with Recaptcha is: A complete snapshot of the user’s browser window at that moment in time will be captured, pixel by pixel (!)
Browser plugins All cookies placed by Google over the last 6 months, Number of mouse clicks/touches you’ve made on that screen CSS information for that page, Javascript objects The date, The browser language
https://complianz.io/google-recaptcha-and-the-gdpr-a-possible-conflict/

Rick
Rick
Reply to  Norm
5 months ago

What if you don’t use Google for anything?

Rick
Rick
5 months ago

Word censorship, this from the guy who own a First Amendment Newspaper?

trackback
5 months ago

[…] April 8, 2022Planned Amazon Worker Chat App Could Ban Words Like “Slave Labour,” “Pay Rise,” “Grievance… […]

rachelPB
rachelPB
5 months ago

We as unvaccinated were doing just fine until vaccine roll out started globally. Today, two thirds of Americans are unfortunately injected with mrna shots. Our loved ones are injected and so many people are asking me how to detox from the vaccines. Doctors are recommending Ivermectin as an essential drug to give power our body to detox.
Protect yourself before it is too late http://www.livingnatural.net

Last edited 5 months ago by rachelPB
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5 months ago

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5 months ago

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5 months ago

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